This policy explains how cancellations and refunds are handled for savings plans with Sri Vijayaganapathy Stores.
Cancelling a plan
- You may request cancellation of your plan by visiting the branch where you joined, with your card and the registered mobile number.
- Cancellation requests are accepted before the products for the plan are issued.
Refunds
- Instalments paid for a cancelled plan will be refunded after verification of your card and payment records.
- Refunds are made by cash at the branch or to your bank account / UPI, within 7–10 working days of approval.
- Any service charges or deductions, if applicable, will be explained to you before the refund is processed.
- No refund is possible after the products for the plan have been issued.
Online payments
If an online payment is debited from your account but not recorded on your card, please contact us with the transaction details. After verification, the amount will be credited to your card or refunded to the original payment method within 7–10 working days.
Contact
For cancellation or refund help, call our branch or email our branch.
Sri Vijayaganapathy Stores